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Frequently Asked Questions
What is your shipping Policy?
All of my print are shipped worldwide through Bay Photo Lab with USPS and FedEx.
Bay Photo Lab will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.
SHIPPING PRICES are calculated based on your cart total as follows:
|Cart Total From||To||Standard Shipping*||2-Day Shipping*||Overnight Shipping*||International Shipping Charge*|
* Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur additional charges. Please see our Crate and Freight shipping policies below for more information.
What is your Policy on Returns/Exchanges/Refunds?
Please contact me at email@example.com if you wish to return/exchange/refund your purchase.
If the print is damaged, please keep all packaging and email me with you order number for further instructions.
All of my prints are processed through Bay Photo Lab and they do not accept returns. Unless the print is damaged, I will only be able to refund the profit made (retail cost minus the wholesale cost and transaction fees). Shipping on non-damaged returns will be at the purchasers expense. Once the returned item is received, I will submit the refund via Paypal or mailed check (purchaser's choice).
How can I keep up with your new work?
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